Tuesday, January 6, 2015

A Loss at Lenox: Great American Cookies Explains Their Closure

The former home of Great American Cookies mere hours after their December 28th closure
The former operators of Great American Cookies at Lenox Square contacted me to set the record straight on what caused their sudden closure.

"We were unable to come to terms on a new lease and, after more than a decade under our ownership, were sadly forced to close our store.  While we apologize for the abruptness, the mall did not want a cookie store in that location after the end of the year, so a quick knockdown was unfortunately necessary.  None of the new stores impacted our business, nor did they play a role in our exit.  We truly loved serving our customers and thank them for allowing us to become a small part of their family traditions, celebrations, holidays and shopping excursions for so many years.  We very much valued each and every customer and, if it were up to us, we would have continued serving them for another decade."

Valerie & Stewart Applebaum had owned the Lenox Square location of Great American Cookies since 2003 (it operated as a corporate location previously) and report that the location passed all regularly performed inspections by the City of Atlanta. 

The Applebaums own Great American Cookies locations in Savannah, Charleston and Wilmington, North Carolina.   The couple have plans to open a new location in Pooler (near Savannah) at the upcoming Tanger Savannah outlets, later this spring.  As of now, the Applebaums have no plans to re-enter the metro Atlanta market. 

8 comments:

Artagus said...

That's too bad. One of my favorite things to do, while at Lenox, was to grab a cookie and a coke and people watch, after shopping and before heading home.

Anonymous said...

That's sad. We don't go to Lenox often, but when we did I enjoyed getting my kids a cookie as a special treat.

Anonymous said...

Sad that was always our first stop. Lenox needs to be careful or they’ll drive shoppers away like Phipps did with that stupid Lego Land.

Anonymous said...

For cripes sakes will you please start selling milk at these stores. How you can't sell milk with cookies is beyond me.

Chris Dull said...

"Great American Cookies and Global Franchise Group have a wonderful partnership with Simon Properties and Lenox Square Mall. I’m happy to announce that our relationship is continuing as we are busy finalizing the details for a new Great American Cookies at Lenox Square Mall. The previous franchisees, who currently operate eight locations in four malls throughout the South East and are also opening a new store in Polar, are valued members of the Great American Cookies family. We look forward to continuing to provide Lenox Square Mall shoppers with our delicious and fresh cookies and Cookie Cakes. We hope to open the new location this spring and will keep the public informed of our plans. A special thank you to our loyal Great American Cookies fans for their love and support of our brand.” – Chris Dull, President and CEO of Global Franchise Group, the brand management company and franchisor behind Great American Cookies®, Pretzelmaker®, Marble Slab Creamery®, MaggieMoo’s Ice Cream & Treatery® and Hot Dog on a StickTM

Jeff said...

Ali's Cookies offers over 30 varieties of "made from scratch", fresh baked cookies. We have three locations in Atlanta. East Cobb, Perimeter Place and Emory Village. And yes, we offer ice cold milk on tap!www.Shipacookie.com

Anonymous said...

When great American cookie first opened, they did sell milk. Surprisingly it was not popular.

Perhaps it is time to try again.

Anonymous said...

Always got a cup of milk at Great American at Lenox.