Mark Shale's parent company has filed for Chapter 11 Bankruptcy and will close all but three stores. The flagship location in Chicago and two others will remain open while Lenox and all others will close by late April. As of today, the store is 30% off and will continue reductions until their late April closure. On a visit to the store today, the sales staff was cold calling all top customers and informing of them of the closure and urging them to come in and shop soon. I was very unimpressed with the staff and felt this may not be a result of the impending closure but instead, a possible cause. In times like these, customer service needs to be a priority for businesses as they try to retain existing customers and attract what new ones they can. Though I was not a frequent shopper, I always wondered how such a large store, with such similar merchandise as other mall stores could stay in business. I have heard the Mark Shale is enormous at Lenox, having a large basement, elevator and storage along with their two store front lobby level Lenox location. Heres to the thought of as many as two new stores in Lenox when MS closes. Repeat Atlanta!