EZ One Price Cleaners plans to open its third metro Atlanta location early next year on a Cheshire Bridge Road.
Plans call for the dry cleaners to replace the soon to close Quiznos Subs in the same center as the large FedEx facility. At 2,900 square feet, the new location will be the group's smallest.
The first EZ One Price opened on Roswell Road in north Buckhead last year, and was followed by a second location on Roswell Road in Sandy Springs earlier this year.
EZ One Price is an Atlanta-based business started by two local entrepreneurs. The company offers dry cleaning services for $1.99 with a model built on volume rather than high prices.
The trouble with EZ One Price is that while they locate themselves in high income areas, where one could anticipate that customers will have high value and designer items, their staff seems ill-prepared, if not aloof. Personally, I've had multiple items not properly cleaned and one even soiled / damaged worse than when I dropped it off. A glance at the Buckhead location's Yelp reviews leads one to conclude that I'm not the only one to have experienced problems. Despite many attempts at reaching management, I've been unable to reach either someone who speaks English or someone willing to speak with me regarding my concerns.
EZ One Price Cleaners (Buckhead location) has a C- rating with the BBB including six complaints since April. (I have not yet registered my complaint.)
If all goes well, the new EZ One Price location will open by March. Plans call for at least two additional locations in the coming months, likely one in midtown. With two locations open and management unable to properly deal with existing customers, I worry about this company's prospects going forward.